Privacy policy

At FlowBackups, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you use our services. We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

Frequently asked questions

It all began with a simple idea fueled by a deep passion for secure data. As a new IT consulting business based in Sydney, Australia, FlowBackups prides itself on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence in providing cloud backup solutions.

What kind of personal information do you collect from your customers when they use FlowBackups, and why do you need it?
When you use FlowBackups, we collect the personal information you give us, such as your name, address, and email address. This information is essential for us to provide our cloud backup solutions and services to you effectively.

Once you have my information, what do you actually do with it? How does it help provide the FlowBackups service?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

Do you ever share my personal details with anyone else, like other companies or partners? If so, why and who do you share it with?
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

What measures do you have in place to keep my information safe and secure from unauthorised access or data breaches?
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. We are committed to safeguarding your data with the highest standards.

Beyond the ordinary

This is where our journey at FlowBackups begins. Get to know our business and what we do, and how we're committed to quality and great service in cloud backup solutions. Join us as we grow and succeed together, ensuring your data is always secure. We're glad you're here to be a part of our story.